Run Across America help center

However you move — running, walking, biking, chasing a toddler around the yard — here's how to get the most out of your membership.

Pick a topic

• Signing up

  Registering, family and workplace signups, passes and auto-renew, and choosing your reward.

• Getting started

  Downloading the app, signing in with an email code, setting up your account, bringing an old account with you, and what the app asks permission for.

• Recording activity

  Five ways to log what you did, all 56 activity types, and how to turn a yoga class into distance.

• Goals & seasons

  Setting a goal, changing it whenever you like, staying on pace, and how seasons work.

• Challenges & badges

  Bonus challenges, how streaks are counted, and every badge you can collect.

• Teams

  Joining and creating teams, team codes, cheering each other on, and making plans to move together.

• Selfies & extras

  Selfies and galleries, adding your dog to an activity, and scavenger hunts.

• Settings & privacy

  Every setting explained, who can see what, and the things that always stay private.

• Troubleshooting

  GPS trouble, Strava imports, login codes that never showed up, and notifications that aren't arriving.