Achieve 50, 100, or even 500km (!) this spring 💪
Start logging your distance today

FAQs

The Spring Start uses the exclusive Run Across America app.  You can track your route, import from Strava, or enter it from your device; join and manage teams for friends, family, and coworkers; and watch challenge progress across the country.

Jump to: App setup | Key features | Common questions

 

Set up in 1, 2, 3

  1. Download the app
    After signing up for the challenge, you'll receive an email with the app info:
  2. Get logged in
    If the app asks you for a code to log in, use the code on your Order Confirmation page.  You can also enter your phone or email to be sent a code.
  3. Settle in and team up
    Race day is more fun with friends. We know you run in multiple circles, so you can create and join multiple teams. 📚 Book Club, 🏢 Coworkers, 🏘 Neighbors, 👨‍👩‍👧‍👦 Cousins, 💪 Spin Class—you can make a team for all of your groups and race together. On race day you'll be able to cheer each other on and see results for the team.

Key features

Participate in bonus challenges

The Spring Start includes bonus challenges to keep you motivated all spring season.  When a challenge is active, you'll see it on the Race page:

Track your distance

Between 3/15 and 6/12, head to the Race tab.  Use the Add some kms button to log distance.  You can choose to use the built-in GPS route tracker, import from Strava, or manually enter from another device (e.g. treadmill, watch). 

You can even use our route tracker to track your progress in other virtual races you might be running that don't have trackers—and count it toward your Spring Start total at the same time #doublecount

Join a team

You can join as many teams as you like.  On the Teams page of the app, you'll find options to create a new team or join an existing team.  If a friend invited you to join them, select Join Team and enter the code they sent you.  You can also discover featured teams at the bottom of the page:

Customize your teams

Anyone on a team can customize how it looks.  You can rename it to better reflect your group and choose one of 100+ icons to represent you all.  Remember, everyone on the team will see the change when you make the update.

 

Common questions about the app

Does the app work with Strava?

The app has everything you need to participate in the event; however, if you already have a fitness recording app or device of your choice, we can import your tracking information from Strava to use as your race track.

Does the app work with my treadmill?

Virtual races work best when you get a chance to get outside and record a GPS track.  But we also know that the weather outside can sometimes get frightful this time of year, so we've enabled the option to use a treadmill.  Just head to Race page and tap Add so km as normal.  Take a photo of your treadmill's display post-run and use the Manual tracker option to enter your time, distance, and attach the photo.

My order had more than one registration. How do I get the other people set up?

If you had more than one registration on your order, we'll email the login information to the emails you provided for each person.

My team seems to be missing some people.

Your friends will show up in the team as they set up the app. If you don't see them there yet, send them a note to get it installed. The Invite button on your team has a text ready for you.

I don't have a smartphone.

We offer alternate ways to submit your time if you're unable to access a smartphone. Contact us for details on how that works.

It's been a little while and I didn't get an email yet.

Double check your spam folder and the info in your order.  If you still don't see it, contact us and we'll help get it sorted out.

I have more questions!

We're here for you. Contact us and let us know how we can help.